HAWKEN's Transition to Steam
With the February patch, HAWKEN is transitioning to Steam as a platform for distribution and content sales. During the transition, creation of new accounts on playhawken.com will be limited to users who choose to purchase an “Early Access” bundle on Steam. The bundle contains mechs, skins, and an exclusive emblem. Current players will be able to play the game with their existing HAWKEN account and will not be required to make a purchase.
With the transition to Steam we are anticipating a large influx of new players. Locking down new account creation using an early access period allows us to test our Steam integration with our current users (and anyone who purchases a bundle) prior to a full rollout. This should also help us avoid some of the scaling issues that so many games have when released to a high population service such as Steam.
Integration will initially consist of distribution of content via Steam, automatic updates, item bundle sales on the Steam Store, and Meteor Credit purchases using Steam Wallet. Additional social and Steam integration features are in the works for deployment alongside a future patch. Our goal is to make booting up and playing the game as smooth an experience as possible for all users.
Removing Your Existing HAWKEN Install
Patches will no longer be distributed via the HAWKEN launcher, so unfortunately you will no longer be able to use your existing installation of HAWKEN to update and play the game following the February patch. We recommend uninstalling HAWKEN prior to downloading the game via Steam to free up space and clear any configurations from your system.
On Windows 7, press the Windows key to open the Start menu, type HAWKEN, then select Uninstall HAWKEN from the search results to launch the uninstaller. On other versions of windows, launch the Uninstall.exe file in the game’s installation directory, or use the Add or Remove Programs menu located in the Windows Control Panel. Complete the wizard to uninstall the game.
We also recommend removing the configuration directory located at C:\Users\[USERNAME]\Documents\My Games\Hawken\HawkenGame\Config
Creating a Steam Account
Following the patch, a Steam account will be required for all users to download and play HAWKEN. Registering for a Steam account is free and does not require a credit card. All you need is a valid email address that you can receive messages at.
To create an account, open a browser and navigate to http://store.steampowered.com/join/. Fill out the form and click Create My Account. You will receive an email with a link that allows you to verify your account and complete the sign-up process.
While you are on the Steam website, you should also download the Steam client by clicking Install Steam next to the login button. You will need it in the next step.
Downloading the Game
To download the HAWKEN game client, launch the Steam client or a web browser and navigate to store.steampowered.com . During the transitional period, HAWKEN will be located under Games > Early Access. When the early access period ends, the game's product page will move to the Free to Play category. Locate the entry for HAWKEN on this page (you can also use the search bar to find HAWKEN's product page).
Bundles will be offered for sale on this page. Purchasing a bundle will add HAWKEN to your Steam library and open the Steam installation wizard, or prompt you to download Steam if you are accessing the store in a browser. Select a drive to install to (you can use the Steam installation folder or select a different drive to create an alternate Steam Library directory) and complete the wizard to download and install the Game.
Existing HAWKEN players have been sent a product code via email that can be redeemed in the Steam client to add HAWKEN to their library. If you have a HAWKEN account and haven't received a code, log-in to playhawken.com and navigate to the account page. Your Steam code is listed above your email address. If no code is shown, or you are unable to log-in to the website, submit a help ticket with the subject Steam Key Issue at playhawken.zendesk.com.
To redeem the code, launch the Steam client and click Games > Activate a Product on Steam. Click Next and agree to the Steam Subscriber Agreement to reach the product code screen. Enter the product code, click Next and complete the wizard to download and install the Game.
If you choose not to install the game right away, you can trigger the download later by selecting HAWKEN from the games list under Library and clicking Install.
Creating a HAWKEN Account (New Users)
New users that join during the transition to Steam will be required to purchase one of the early access bundles from the Steam Store prior to creating a HAWKEN account. Early access bundles will be delivered in the form of a 25 digit code redeemable at playhawken.com. This code is required in order to create a new account during the transitional period.
To create a new HAWKEN account, open a browser and navigate to playhawken.com/enlist. Enter a unique Callsign (your in-game handle), email address, password, and the bundle code you obtained from Steam. Complete the rest of the form and click Create Account.
The website will then create your HAWKEN account and redeem the bundle that you purchased. If there is an issue with the bundle code you entered, an error message will be displayed and the account will not be created.
Purchasing Credits with Steam Wallet
Following the February patch, Meteor Credit purchases will only be available using Steam Wallet. To purchase credits, launch the game using Steam, sign-in to your HAWKEN account and select Buy Meteor Credits from the main menu. This will invoke the playhawken.com website in the Steam overlay. Select the amount of currency and complete the purchase with a credit card or your Steam Wallet balance.
If you don't have a credit card, you can purchase Steam Wallet Codes from retailers including Game Stop, Target and 7-Eleven. These codes are redeemed within the Steam client by selecting Games > Redeem a Steam Wallet Code and following the instructions shown. For more information on purchases using Steam Wallet, read the Steam Wallet FAQ on support.steampowered.com.
The February patch will bring several other changes to HAWKEN in addition to those related specifically to Steam. The Front Line map is now available for cooperative play, progression has been overhauled, and a new mech is going to be released.